When we think about listening we think about, well, hearing sounds via the ears. However, when it comes to listening in order to pick up key points for note-taking, it takes more than just hearing. In this case, it takes a “critical ear,” that is, absorbing key points by noticing not only the words spoken, but also by noting tones, volume, and even the body language that goes along. Additionally, being an active listener increases a note-taker’s chances of getting the information needed. Exercise 1 illustrates common non-verbal communication.
List as many non-verbal, emotional cues as you can by studying the faces in the pictures below.
The image below illustrates non-verbal body language. Describe a few poses or body movements one or more of your teachers now, or from the past, takes or has taken that communicates: pay closer attention. It might be from these examples, or something quite different. For example, an instructor might move close to the front row and fold his/her arms to indicate that what he or she will be saying is of a more serious nature. For another example, if he or she moves toward the white board to write something, it’s probably key information.
In previous units, we covered ways that students can actively engage in the learning process in order to get the most out of their education. There are ways to actively listen as well, in order to get the most out of lectures and, more importantly, take all of the notes that might be required. The video in the next exercise covers several active listening strategies along with why we sometimes have difficulty listening.
Watch the TED talk below and answer the following questions:
Video: 5 Ways to Listen Better, Julian Treasure at TED Global 2011
- What 3 types of listening does the speaker discuss?
- How and why have we been “losing our ability to listen,” as the speaker suggests? He cites 5 ways.
- What are the 5 tools we can use to listen better?
Taking into consideration all of the activities in the exercises above, write a one-page (250-300 words) reflection on how you can use the information on non-verbal and listening skills to enhance both your ability to pay attention to lectures and to take better notes on them.
Perhaps the most useful learning tools of all are notes taken from both lectures and course materials. By annotating for key information, then condensing it, students create personalized summaries helpful for studying.
Often, students are unsure about what constitutes “key information.” Here is a list of items to highlight or annotate for in textbooks and a list of items to listen for in lectures.
Key Information in Textbooks
The following elements of a textbook chapter are especially important in helping you discern key information:
- Study questions
- Topic sentences (as the speaker in the video on “Skim Reading,” exercise 3.2, also in Lesson 3.2 notes: sometimes the reader has to read the first two or even three sentences of a paragraph or section to get the entire main topic).
- Anything that is bolded, or in some other way set off from the default print size and style. Sub-topic titles are good examples of this.
- “Side bars,” which are boxes of related information. These might include statistics, brief biographies of authors or persons of note related to the chapter content, price points on brochures for businesses, charts, graphs, photographs, and/or illustrations. They are typically a different color or in some other way set off for attention but not as the focal point of the text. Pay attention to the captions or legends that might accompany graphics. In this e-text, the exercises are set apart in side bars.
- Glossary terms that may be incorporated in the margins or otherwise set apart.
- Some textbooks include outlines of each chapter’s main points in the introductory section.
Key Information in Lectures
As the lecturer, live or video, presents the material, there are two types of key information cues to be aware of.
A speaker will often have unique facial and body nonverbal cues that alert you to several things, as you learn to “read” your professor:
- Stances or movements that alert you to when he/she will shift to a different topic or subtopic.
- Other cues that alert you to when the information is of special significance (including verbal cues, below).
- Pay attention to when the speaker uses any of the transition cues used in reading comprehension.
- Many speakers also announce when they are adding information or changing topics in various other ways.
Licenses and Attributions:
CC licensed content, previously shared:
Nissila, Phyllis. How to Learn Like a Pro! Open Oregon Educational Resources, 2016. Located at: https://openoregon.pressbooks.pub/collegereading/chapter/lesson-1/ and https://openoregon.pressbooks.pub/collegereading/chapter/lesson-4-2-note-taking-part-2-key-information-and-formats/ License: CC-BY Attribution.
Adaptions: Changed formatting, removed emoticon image, embedded Ted Talk video, slight edits for consistency, combined Lessons 4.1 and 4.2, retitled chapter.
Treasure, Julian. “5 Ways to Listen Better.” TEDTalks, July 29, 2011. Located at: https://www.ted.com/talks/julian_treasure_5_ways_to_listen_better?language=en#t-440931
License: CC-BY–NC–ND 4.0 International.